Help
Questions, answered.
Everything people ask before they start.
The basics
One page for your business. Your products or services, your booking times, your contact details and your location, all on a single link you can share anywhere.
Neither. You sign up, answer a few questions about your business, and your page is live. There is nothing to install and nothing to design.
Minutes. Most businesses have a page worth sharing before they finish their first cup of tea, then add products and photos over the following days.
Restaurants, salons, retail shops, freelancers and anyone selling or taking bookings. Odeen sets up the right modules for your category automatically.
Your page
Products and bookings to start with. Paid plans add a menu, a portfolio, a catalogue, events, courses, quote requests and donations, so the page matches how you actually trade.
Yes. You choose a handle when you sign up and your page lives at getodeen.com followed by it.
Anywhere a link goes: your Instagram and TikTok bio, your WhatsApp status, your Google listing. One link covers all of them, so you update in one place.
Printing. Put it on a flyer, a sticker, a receipt or the counter, and customers reach the same page by pointing a camera at it.
Yes, on the Business plan, which covers up to three business pages from one login.
Orders & payments
By card or mobile money, handled through Paystack. Customers never leave your page to do it.
Into the mobile money or bank account you connect when you set up payments. You can see what has been received and what is still settling in your dashboard.
In your dashboard, on the web and in the app, so you stop tracking them across four different chat threads.
Plans & billing
Yes. One business page with products and bookings, free with no card and no expiry. Paid plans add the other modules, the AI Assistant and analytics.
Anytime, from your dashboard. Changes apply on your next billing date and nothing you have already built goes away.
Your page stays live on the free plan. You keep your link and your QR code, so anything you have already printed keeps working.
Getting help
Payments are handled by Paystack, so card details never touch our systems. Your business data is yours, and you can delete your account and everything in it whenever you like.
Email [email protected]. Paid plans get priority support, and the Business plan gets it first.
Still stuck?
Tell us what is happening and we will sort it.